Students’ thoughts on tuition fee refunds

What’s inside?

We’ve noticed how there has been much said about students throughout the pandemic, but scant feedback from students themselves. We wondered, for example, what were students’ expectations for uni life under Covid restrictions? And have these expectations been met?

We wanted to dig into some of these specific issues with students from our community, and since the debate around refunds continues, we asked a single question to students who receive our newsletter: “Do you believe your university should provide a tuition fee refund or compensation of some kind as a result of current Covid restrictions?” Here’s what they had to say.

What is covered?

While students were pretty united on the idea that university staff – especially support staff – are doing their very best under what are extremely challenging circumstances, they had plenty to say about what wasn’t working too.

This free, downloadable report includes students’ thoughts on:

  • How remote learning has been executed at their university
  • Online support provisions
  • The closing of social spaces and other facilities
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